Today was my first Bike Share Toronto commute, and I made as many blunders as possible. I added a few extra minutes by figuring out how to take a bike out, walking (not biking) from King to Adelaide, dodging trucks parked in the bike lane while properly crossing old streetcar tracks, turning into a one-way street, and getting turned around at least once, maybe twice. Next time I'm just going to turn right onto Church.
My excellent haul from Free Comic Book Day, from Hairy Tarantula and Silver Snail Comics (both on Yonge), plus a cameo by the ad for the photo gallery opening I attended later in the day. I saw Captain America: Civil War the other day, and have a lot of blanks to fill in as a result of that. I'm not a big comics guy, but I did read Understanding Comics: The Invisible Art by Scott McCloud just recently, so I'm determined to get a glimpse of the medium. This'll be a start.
I met Douglas Coupland! I had known for a while about his project to 3D scan and print each and every Canadian (minus those who couldn't make it to their local branch of a Quebec-based fashion retailer) for an installation he will later make. I was finally able to do it this weekend. I know one of his collaborators, John Biehler, so it occurred to them to scan me both wearing the Blue Jays cap I showed up in and one without. Everybody who gets scanned will get a copy of themselves, and, lucky me, I get two.
First in a series on customer care as seen through the eyes of someone who’s done support but is a frequent consumer of support as well.
Over the course of this week and next, I'll post my experiences as a consumer of technical support, the good and not-as-good, with the names of the innocent and guilty removed.
Combine 4 different services to get links from your Twitter timeline posted to Slack.